Frequently Asked Questions
Taking the first step towards support can feel overwhelming, and it's completely natural to have questions. I've created this page to provide answers to some of the most common questions I am asked about counselling and the services available through The Loss Lounge.
Whether you're considering counselling for the first time, exploring the different support options available, or simply looking for more information, I hope you'll find the answers here helpful and reassuring.
My aim is to make accessing support feel as straightforward and comfortable as possible, so you can make an informed choice about what feels right for you.
If you can't find the answer you're looking for, please don't hesitate to get in touch. I'm always happy to answer any questions and help you explore the support options available.
Your healing. Your pace. Your choice. 💛
What can I expect from counselling?
Taking the first step towards counselling can feel daunting, especially if you have never spoken to a counsellor before. At The Loss Lounge, I offer a warm, compassionate and non-judgemental space where you can talk openly about whatever is troubling you.
Counselling is your time. There is no pressure to talk about anything before you feel ready, and there is no expectation for you to have all the answers. Together, we will explore your thoughts, feelings and experiences at a pace that feels comfortable for you.
Many women come to counselling seeking support with loss, bereavement, domestic abuse, difficult relationships, anxiety, low self-esteem, or significant life changes. Whatever brings you here, my role is to listen, support and help you make sense of your experiences in a safe and confidential environment.
Most importantly, counselling is about providing a space where you feel heard, understood and supported as you navigate your own journey towards healing.
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How do I know which support option is right for me?
There is no right or wrong place to start.
Whether you're looking for a gentle introduction through Loss Lounge Connect, regular therapeutic support through Healing or Thrive, or the flexibility of Individual Counselling, you can choose the option that feels most comfortable for you.
If you're unsure, I offer a complimentary consultation where we can discuss your needs and explore the support options available to help you decide what feels right for you.
Is Loss Lounge Connect counselling?
No.
Loss Lounge Connect is not a counselling service. It provides wellbeing support, educational resources, self-reflection opportunities and a monthly WhatsApp check-in.
If you feel you would benefit from therapeutic support, you may wish to consider Loss Lounge Healing, Loss Lounge Thrive or Individual Counselling.
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What is included in the Monthly Wellbeing Support Session?
The Monthly Wellbeing Session is an online session focused on topics that support emotional wellbeing and personal growth.
Topics may include:
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Boundaries
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Self-esteem
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People pleasing
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Understanding difficult relationships
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Managing anxiety
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Coping with loss and change
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Building confidence
There is no pressure to share personal experiences, and members are welcome to participate in a way that feels comfortable for them.
How does the WhatsApp Check-In work?
Connect, Healing and Thrive members receive one structured WhatsApp check-in each month.
This includes:
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A personal check-in message from Nicola
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An opportunity for you to share how you are doing
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A supportive response and, where appropriate, signposting to relevant resources
The WhatsApp Check-In is not intended to replace counselling and is not a crisis support service.
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Can I message whenever I need support?
To maintain clear boundaries and provide a sustainable service, WhatsApp support is limited to the monthly check-in included within your membership.
If additional support is required, counselling sessions can be booked separately or through one of the therapeutic support memberships.
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What is the difference between Healing and Thrive?
Loss Lounge Healing (£60 per month)
Includes:
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One counselling session per month
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All Connect benefits
Loss Lounge Thrive (£100 per month)
Includes:
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Two counselling sessions per month
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All Connect benefits
Thrive is ideal for women who would benefit from more regular therapeutic support.
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Can I move between membership options?
Yes.
Your support needs may change over time and you can move between Connect, Healing and Thrive, subject to availability.
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Do counselling sessions roll over if I don't use them?
Counselling sessions included within a membership should be used within the relevant month and cannot be carried forward.
This helps ensure appointments remain available and accessible for all clients.
Are online sessions available?
Yes.
Sessions can be provided online via a secure platform, offering flexibility and accessibility wherever you are.
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